Facets Fine Jewelry · Brooklyn, New York
Start Your Repair
Describe your piece, upload a few photos, and we'll get back to you with a quote. Takes under 3 minutes.
Here's how it works
You upload photos & describe your piece
Takes under 3 minutes — no jewelry knowledge required
Our master jewelers assess your item
Careful examination at the bench using professional tools
We send you a detailed quote
Full breakdown — nothing hidden, nothing starts without your OK
You approve and pay securely
A payment link is sent directly to you
We complete the work & return your piece
Backed by our 1-year warranty. Return shipping always on us.
What We Repair
Every Repair, Handled In-House
Cartier, Tiffany, Van Cleef, and all fine jewelry accepted. Nothing outsourced.
Ring Sizing
Up or down, shank replacement, out-of-round correction.
Stone Setting
Prong retipping, bezel resetting, pavé, channel, and flush setting.
Chain & Clasp Repair
Soldering, lobster claw, spring ring, and box clasps.
Antique Restoration
Victorian, Art Deco, Edwardian — patina preserved, hallmarks intact.
Polishing & Refinishing
High polish, satin, matte, and hammered finishes restored.
Engraving
Hand and machine engraving on rings, pendants, and lockets.
Watch Servicing
Batteries, bands, link removal, and mechanism diagnostics.
Custom Modifications
Earrings to pendants, adding bails, reshanking, and more.
Jewelry Appraisal
Insurance and estate appraisals by certified professionals.
The Process
How It Works
Submit Your Request
Describe what needs attention and upload photos. Takes under three minutes — no jewelry knowledge required.
Drop Off or Ship
Visit our Park Slope studio in person, or choose mail-in. Your piece is in expert hands the moment it arrives.
We Inspect & Quote
Our master jewelers examine the piece at the bench and send you a detailed quote. Nothing proceeds without your approval.
Pick Up or Receive It Back
Collect in store or have it returned fully insured and tracked. Return shipping is always on us.
Our Standard
Why Facets Fine Jewelry
Antique & Estate Specialists
Victorian, Art Deco, and Edwardian pieces restored with full preservation of patina and hallmarks.
Master Craftsmen Since 2001
Decades of bench experience: stone resetting, prong work, chain rebuilding, engraving, and platinum.
Laser Soldering Technology
Precision joins with minimal heat — protecting stones, settings, and delicate antique metalwork.
100% In-House, Brooklyn Studio
Every repair is done in our Park Slope studio. Your piece never leaves our hands.
All Luxury Brands Accepted
Cartier, Tiffany & Co., Van Cleef, Bulgari, and all fine jewelry designers.
What Our Clients Say
“I bought my wedding band at Facets in 2016 and have come in for repairs and tune-ups since. After I banged it up, they restored it and made it look like new. Attentive, communicative, and customer forward.”
Naomi M.
Ring Restoration
“I always have a positive experience here. Irena is so kind and knowledgeable, listening to my requests and taking the time to make sure things get done right. This will be my first choice, every time.”
Deb D.
Repair & Restoration
“Fixed a necklace others said couldn't be fixed, plus explained another wasn't broken — I'd just forgotten how to close the clasp. Honest, skilled, and genuinely helpful.”
Catherine D.
Necklace Repair
Our Studio
The Facets Workshop, Brooklyn
99 7th Ave, Park Slope · Three full-time master goldsmiths · 85+ years combined experience
Store Hours
Walk-ins welcome · Mail-in repairs accepted anytime
Ready to Restore Your Piece?
Start Your Repair Request
Describe what needs attention, upload a photo, and we'll handle the rest. Drop off in Park Slope or ship from anywhere in the country.
Start a Repair RequestNo commitment until you approve the quote
Facets Fine Jewelry
We don’t just repair jewelry — we sell it too. Explore our curated collection of fine, antique, and estate pieces.
Shop Fine Jewelry